1 Month historical data misses previous month's candle

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1 Month historical data misses previous month's candle

Postby frAnton » Tue Dec 22, 2015 6:40 pm

Hi there,

Just found that 1 month candle for the previous month is missing from the result set.
I am getting the month candle for December 2015 and for October 2015 but the one for November 2015 is missing. I am seeing this for all 40 instruments.

Would you please check the server side?

Thanks,
Anton.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month historical data misses previous month's candle

Postby Julia CJ » Fri Dec 25, 2015 5:19 am

Hi FrAnton,

Unfortunately, it is server problem.
We have informed about it the server side support.
Julia CJ
 

Re: 1 Month historical data misses previous month's candle

Postby frAnton » Fri Dec 25, 2015 5:04 pm

Hi Julia,

Thank you for the reply.
Does FxConnect API get historical price data from the different server than Trading Station? The reason I am asking is because the Trading Station returns all historical price data properly.

Anyway, I implemented the workaround by building missing candle based on 1 day historical price result set. So the issue is not really critical for me but of cause I would like seeing it fixed.
D'you have any estimates of when it will be addressed?

Thanks,
Anton.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month historical data misses previous month's candle

Postby Julia CJ » Tue Dec 29, 2015 6:20 am

Hi Anton,

Does FxConnect API get historical price data from the different server than Trading Station? The reason I am asking is because the Trading Station returns all historical price data properly.


Yes, it does. To be specific, TS uses cached data. You can get the same data using the Price Hsitory API viewtopic.php?f=47&t=61805
D'you have any estimates of when it will be addressed?

We'll clarify and answer as soon as possible.
Julia CJ
 

Re: 1 Month historical data misses previous month's candle

Postby frAnton » Tue Dec 29, 2015 9:50 am

Thank you! Appreciate your help!
A.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California

Re: 1 Month historical data misses previous month's candle

Postby Julia CJ » Tue Jan 05, 2016 5:53 am

Hi Anton,

This issue was fixed.
Please let me know whether the issue persists or not.
Julia CJ
 

Re: 1 Month historical data misses previous month's candle

Postby frAnton » Tue Jan 05, 2016 6:58 pm

Hi Julia,

I can confirm that this issue is fixed and I am getting prev 1 Month candle correctly.
Thank you!
Anton.
frAnton
 
Posts: 74
Joined: Tue Apr 05, 2011 11:41 pm
Location: California


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