Demo accts: Exception ORA-20101: Wrong user name or password

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Demo accts: Exception ORA-20101: Wrong user name or password

Postby jasond17 » Sun Aug 16, 2015 9:19 pm

I am seeing this issue when logging into FXCM with the API on all of my demo accounts. Real accounts are fine. Everything was (has been) working fine for months and was working as of last Friday.

DAS 19915: ZDas Exception ORA-20101: Wrong user name or password ORA-06512: at "U100D1.API", line 429 ORA-06512: at line 1
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby Apprentice » Mon Aug 17, 2015 2:57 am

As I remember, demo accounts have a tendency to expire.
Can you confirm that this is not the case.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby jasond17 » Mon Aug 17, 2015 6:01 am

No. The accounts work fine from Trading Station and have worked via the API for months. I would suggest that FXCM likely made a change over the weekend. It seems I am not the only one seeing this as there is a similar post over at DaikyFx.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby Georgiy » Tue Aug 18, 2015 3:32 am

Hello jasond17,

There were problems with FXCM servers yesterday, but they are fixed already.
Please try again, everything has to work well.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby hedron » Thu Oct 01, 2015 4:18 am

Hmm.. I'm having the same exact issue, but with a real account. Demo login works fine.

Code: Select all
Login error: 19915;DAS 19915: ZDas Exception
 ORA-20101: Wrong user name or password
ORA-06512: at "U10R14.API", line 427
ORA-06512: at line 1

status::disconnected


I know my username and password are 100% correct.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby Georgiy » Fri Oct 02, 2015 6:51 am

Hello hedron,

We need some time to figure out the reason of the issue. I will let you know about the result as soon as possible.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby Georgiy » Fri Oct 02, 2015 7:47 am

Hello hedron,

We have investigated this issue on our side, but everything works fine, without errors.
I guess, it was temporary server problem.
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Re: Demo accts: Exception ORA-20101: Wrong user name or pass

Postby hedron » Mon Oct 05, 2015 10:48 pm

I'm still having the issue. I'll try again later, but I'm not sure anything will change.
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